Direct answers about how we work, what we offer and how we can help you.
BigLobster sells automation software subscriptions: agents that switch on over your website and run tasks continuously, at a published price and with no minimum term. You can see them, and what they cost, on the pricing page.
Delivery is automated: the agents do the work, with human oversight on decisions.
Automation subscriptions. Software agents at a published price: content, technical SEO/GEO, infographics and brand monitoring. From €4.99/month or €49.99/year, with no minimum term. See plans and pricing.
Measurement and continuous improvement. Not a separate service and not an extra fee: it is included in every subscription. Each agent measures what it does and tunes itself.
Any business that wants to move quickly and wants measurable results: freelancers with a clear idea, growing startups, small businesses in any sector, anywhere in the world. What matters is that the work makes sense and that we can add real value.
No. Most of our customers have no technical background. To activate a subscription you only need to pick the agent and give us the access we ask for at sign-up. We handle the rest.
Pick the agent on the pricing page and complete sign-up. Activation in under 24 business hours from subscription confirmation. You see the price before anything else and there is no minimum term. 30 days from first payment to request a full refund, no questions asked. After that, the subscription can be cancelled at any time, effective at the end of the billed period, with no proration.
BigLobster is registered for tax purposes in Bangkok, Thailand, but has no office and no in-person service: we deliver entirely remotely, to customers anywhere in the world. Support runs on email and WhatsApp, and every agent runs in the cloud.
Subscriptions have their price published and in plain sight: from €4.99/month or €49.99/year per agent, with no minimum term. 30 days from first payment to request a full refund, no questions asked. After that, the subscription can be cancelled at any time, effective at the end of the billed period, with no proration. You do not have to ask anyone to find out what they cost. See plans and pricing.
Prices exclude tax. Applicable taxes for your country are calculated and shown before you confirm payment. The subscription price does not include AI model consumption: you bring your own API key and pay that provider directly.
Write to soporte@biglobster.top for anything about a subscription, or use the contact form. We respond within 24 business hours. If something is urgent, say so in the message or reach us on WhatsApp.
Businesses across every sector: retail, professional services, hospitality, distribution, technology, healthcare. What they have in common is processes that can be streamlined, an online presence that can be improved, and clarity about their goals. We know the day-to-day of a small business is nothing like that of a SaaS startup, and we design systems that fit that rhythm rather than break it.
A single agent. There is no minimum order beyond one subscription at €4.99/month, and no minimum term, so the smallest thing you can start with is one agent on one website. If it does not earn its keep, you cancel.
For a subscription there is nothing to wait for: the price is published and sign-up is confirmed within 24 business hours. For anything else, we reply within 24 business hours of receiving your message.