Use of artificial intelligence
Last updated: 1 August 2026
This is a courtesy translation. The binding version is the Spanish one, available at Uso de inteligencia artificial. If the two texts differ, the Spanish text prevails.
Use of artificial intelligence. BigLobster's services are delivered by artificial intelligence agents under human oversight. Systems we deploy for clients are handed over with the transparency documentation required by Article 50 of Regulation (EU) 2024/1689.
AI agent delivery is the use of software agents to analyse, generate and apply agreed changes without manual intervention on every run.
Human oversight is the review and control a person retains over onboarding, scope changes, incidents and client-requested publication of outputs.
1. Delivery is automated
BigLobster does not bill hours of human work. What you buy is software in continuous operation: agents that analyse, generate and apply changes autonomously within the agreed scope, as often as needed and without manual intervention on each run.
That is what makes the subscription prices on the pricing page possible. A human team doing the same work would cost a multiple of that figure.
2. Where a person steps in
Automation covers execution; decisions that affect the client relationship are taken by a person. Specifically, there is human oversight in:
- Onboarding and the initial configuration of each subscription.
- Any change to scope, price or terms.
- Incident resolution and support requests.
- Review of any system output before it is published on a client's external channel, where the client asks for it.
We do not make automated decisions producing legal effects concerning individuals within the meaning of Article 22 GDPR. The detail is in our Privacy Policy.
3. Which systems we use
We use third-party general-purpose language models, accessed through routing and inference providers, together with our own orchestration software that coordinates the agents. The list of providers that process data, and where they do it, is published in the sub-processors section of our Privacy Policy.
We do not train models on our clients' data or content.
4. Regulatory framework
Since 2 August 2026, the transparency obligations of Article 50 of Regulation (EU) 2024/1689 (the EU Artificial Intelligence Act) have applied. As they concern us:
- Interaction with AI systems: this page, together with the notice in the footer of every page on this site, discloses that the service is delivered by AI systems.
- Artificially generated content: content produced by our agents for a client is identified as AI-generated or AI-assisted when the client publishes it, and is handed over with the information needed for them to mark it as required by the Regulation.
- Systems deployed at clients: when we deploy an AI system into a client's infrastructure, we provide the corresponding transparency documentation so that they can meet their own obligations as the deployer.
The agents we sell fall neither under the prohibited practices of Article 5 nor under the high-risk systems of Annex III of the Regulation: they perform no biometric categorisation, no creditworthiness assessment, no candidate screening, and no other function included in those categories.
5. Your options
As a client you may request at any time, by writing to soporte@biglobster.top:
- Information on which agent produced a given output, and from what source material.
- Human review of any output before it is published.
- The transparency documentation for the systems deployed in your infrastructure.
Frequently asked questions
Does BigLobster use AI to deliver its services?
Yes. BigLobster uses software agents coordinated by its orchestration system to analyse, generate and apply agreed changes within the client's scope.
Is there human oversight?
Yes. A person controls onboarding, scope or price changes, incidents, and any client-requested review before an output is published externally.
Does BigLobster train models on client data?
No. BigLobster does not train language models on clients' data or content. The relevant third-party processing details are listed in the Privacy Policy.
Related documents: Privacy Policy · Terms and Conditions · Pricing.